Business Problem

Harris & Harris, a mid-sized law firm, faces two core challenges. First, they struggle to attract new clients in a crowded market, leading to stagnant revenue growth. Second, manual administrative processes drain significant lawyer hours from billable work, reducing overall profitability. The central business problem is their inability to scale efficiently, as outdated marketing and operational inefficiencies prevent them from capitalizing on their expertise and expanding their client base.

PROJECT GOAL

Superior Data Protection: Harris & Harris remains unsurpassed in its ability to protect the data that’s entrusted to you. To do so we use the most secure encryption technologies available.

Our Professionals Know Your Account Holders: Harris & Harris we work to help them find answers and a path out of debt so they can start putting their financial lives in order. We start by finding a connection with your account holder and on each call, meeting and interaction, we build a sense of trust that enable us to reach better solutions faster.

Inviting Workplace and Dedicated Workforce: At Harris & Harris, we’re doing the things that make our environment a place our associates want to be every day. It’s a warm, contemporary place to work, with lounges to unwind, games to play, a mother’s room, and an Internet cafe to log into the world when off the collections floor.

Company: To improve cash flow, companies need to understand the accounts at risk, total amount of revenue past due and aging balances. All while having the ability to act on those factors with minimal involvement.

Collection Manager: To improve operational efficiency, companies need to track collectors’ progress. This ensures that collection processes and strategies are consistently applied.

Collectors: To boost collector productivity, companies need tools that prioritize accounts that need attention, automate notifications and alerts and streamline interactions with customers.

Problem Statement

The current Haris and Haris website fails to effectively convert visitor interest into qualified client leads. It lacks clear service differentiation, compelling social proof, and a strong call to action, making it difficult for potential clients in a competitive market to understand the firm’s unique value and take the next step. This results in missed client acquisition opportunities and underutilizes the website as a primary business development tool for the law firm’s growth.

OUR WORK

Design PROCESS

Debt Collection

competitors

USER REVIEW

ISSUES & ANALYSIS

Jack Smith:
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Needs
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Pain points
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Location

Washington

Organization

2

Age

Age 28 Years

Occupation

Manager Sales

Org Activity
Tech Sevy
Social Skills

USER REVIEW

ISSUES & ANALYSIS

Brain Lee:
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Needs
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Pain points
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Location

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Organization

None

Age

Age 28 Years

Occupation

Manager Sales

Org Activity
Tech Sevy
Social Skills

Competitors

ANALYSIS

The common features they offered
  • In House Law Firm
  • Background Investigation
  • Skip Tracing
  • Credit Analysis
  • Payment Plans
  • Settlement Agreements
  • Collection Litigation
  • Judgment Collection
  • Resource Center
Packets
  • Each account can be part of a packet. Currently, there is a module that functions as a selector, and it contains all the accounts that are part of this packet
  • This module has the option to detach the window so perhaps we can have a “details” window.

UPDATED

MODULES

Financials
  • The financials module contains information on the selected account as well as the packet information
  • It currently has the option to expand on Assigned and Miscellaneous for each one. It might not be worth it to keep it. If you detach this window it shows all the details
Packets
  • Each account can be part of a packet. Currently, there is a module that functions as a selector, and it contains all the accounts that are part of this packet
  • This module has the option to detach the window so perhaps we can have a “details” window.

EXISTING

SCREENS

Tickler
  • The tickler is a single window with 9 fields, 8 of them are editable
  • When editing a “Save” and “Cancel” Buttons are enabled
  • Note that it is indicating there is an error but it does not specify why. I added just a “1” and it allowed me to save. When the Tickler is saved, a note is created

palettes of

COLORS

Colors that are use in complete websiites projects
Fonts for apps play a major role in your users’ experience. We have used more advanced and trending font. The Lustra Text family is the next evolution of our Lustra Family, which finds its origin of inspiration in the HYUNDAI automotive company logo, and from there expands to an 8 font family of weights.

FOnts USED

TYPOGRAPHY

Low fiedlity

WIREFRAMES

Low-fidelity prototypes, for example, are simple and low-tech concepts. All you need to get started is a pen and paper digital art apps. The goal is to turn your ideas into testable artifacts that you can then use to collect and analyze feedback in the early stages.

DYNAMIC

DASHBOARD

Dashboard is usually the one page that the users see first thing in the web application. It is the page that shows the analysis of the application’s data, trends, summaries etc. In many cases it dynamically reports important pieces of data from the web application.

WEBSITE

DESIGN SCREENS

User Interface (UI) Design focuses on anticipating what users might need to do and ensuring that the interface has elements that are easy to access, understand, and use to facilitate those actions. UI brings together concepts from interaction design, visual design, and information architecture.