Case Studies – Mehak Qureshi Portfolio

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support Ticket

The term support ticket refers to a type of interaction between a customer support team and a customer. Tickets can be opened by customers whenever they have an issue that requires the attention of a customer support team.

Zafin US bank

Considering We CD’s & Current rates of interest are generally provided by the bank based on the zip code (where the customer is living). Whereas for Zafin, its a 3rd party system, It provides the Rate of Interest based on the customer’s profile, not based on zip code.

Zelle

Zelle® offers a swift, secure, and straightforward method to transfer money between various U.S. bank accounts. Despite its advantages, several user experience challenges needed addressing.

sallie mae app

The Sallie Mae® mobile app Make and manage your Sallie Mae student loan payments from your iPhone®, Android™ phone, or Apple Watch®. With the Sallie Mae mobile app, you can make and manage your student loan payments at your convenience.

GBC bank

Building a website isn’t easy. There are many websites with good content, but the design is poor. Also, a site with good design lacks maintenance. Web development isn’t about implementing the codes on a website; web design also plays an essential role in the development process.